Establish Process Performance Baselines
The organization's process performance baselines are a measurement of performance for the organization's set of standard processes at various levels of detail, as appropriate. The processes include: There may be several process performance baselines to characterize performance for subgroups of the organization. Examples of criteria used to categorize subgroups include: Allowable tailoring of the set of standard processes may significantly affect the comparability of the data for inclusion in process performance baselines. The effects of tailoring should be considered in establishing baselines.