Establish Operating Procedures

Operating procedures and ground rules serve to define and control how the team will interact and work together and to promote effective integration of efforts, high performance, and productivity for accomplishing objectives. Members especially need to understand the intended standards for work and to participate according to those precepts.

• Define the expectations and rules that will guide how the team works collectively and what the team members will use to moderate participation and interpersonal interaction.
• Define the degree of collective decision making and level of consensus needed for team decisions.
• Define how conflicts and differences of opinion within the team are addressed and resolved.