| Access | Secure perimeters, secure entrances, audit trail
|
| Building and site protection | Security fencing, video cameras, movement and intruder detectors, window and
door alarms, lightning protectors, good working environment (standard)
|
| Entry | Multiple controlled points of entry
|
| External environment | Minimize external risks
|
| Services | Where possible and justifiable, alternate routes and suppliers for all essential
services, including network services
|
| Table E.1 Building/site |
| Access | Secure perimeters, secure entrances, audit trail
|
| Access | Secure controlled entry, combination lock, swipe card, video camera (if business
critical and unattended)
|
| Location | First floor wherever possible, with no water, gas, chemical or fire hazards within
the vicinity, above, below or adjacent
|
| Visibility | No signage, no external windows
|
| Shell | External shell: waterproof, airtight, soundproofed, fire-resistant (0.5 hours to 4
hours depending on criticality)
|
| Equipment delivery | Adequate provision should be made for the delivery and positioning of large
delicate equipment
|
| Internal floor | Sealed
|
| Separate plant room | Uninterruptible Power Supply (UPS). Electrical supply and switching, air-handling
units, dual units and rooms if business critical
|
| External | Generator for major data centres and business-critical systems
|
| Table E.2 Major equipment room |
| Access | Secure perimeters, secure entrances, audit trail
|
| Access | Secure controlled entry, combination lock, swipe card, video camera (if business
critical and unattended)
|
| Temperature | Strict control, 22° (± 3°). Provide for up to 550W/m2. 6° variation throughout the
room and a maximum of 6° per hour
|
| Humidity control | Strict control: 50% (± 10%)
|
| Air quality | Positive pressure, filtered intake low gaseous pollution (e.g. sulphur dioxide < 0.14
ppm), dust levels for particles > 1 micron, less than 5 x 106 particles/m3. Auto
shut-down on smoke or fire detection
|
| Power | Power Distribution Unit (PDU), with three-phase supply to non-switched boxes, one
per piece of equipment, with appropriate rated circuit-breakers for each supply.
Alternatively, approved power distribution strips can be used. Balanced three-phase
loadings. UPS (online or line interactive with Simple Network Management Protocol
(SNMP) Management) to ensure voltage supplied is within ± 5% of rating with
minimal impulse, sags, surges and over/under voltage conditions
|
| False floors | Antistatic, liftable floor tiles 600 x 600mm on pedestals, with alternate pedestals
screwed to the solid floor. Minimum of 600mm clearance to solid floor. Floor
loadings of up to 5kN/m2 with a recommended minimum of 3m between false
floor and ceiling
|
| Internal walls | From false floor to ceiling, fire-resistant, but with air flow above and below floor
level
|
| Fire detection/prevention | HSSD or VESDA multi-level alarm with auto FM200 (or alternative halon
replacement) release on 'double-knock' detection
|
| Environmental detectors | For smoke, temperature, power, humidity, water and intruder with automated alarm
capability. Local alarm panels with repeater panels and also remote alarm capability
|
| Lighting | Normal levels of ceiling lighting with emergency lighting on power failure
|
| Power safety | Clean earth should be provided on the PDU and for all equipment. With clearly
marked remote power-off buttons on each exit. Dirty power outlets, clearly
marked, should also be supplied
|
| Fire extinguishers | Sufficient electrical fire extinguishers with adequate signage and procedures
|
| Vibration | Vibrations should be minimal within the complete area
|
| Electromagnetic interference | Minimal interference should be present (1.5V/m ambient field strength)
|
| Installations | All equipment should be provided and installed by qualified suppliers and installers
to appropriate electrical and health and safety standards
|
| Network connections | The equipment space should be flood-wired with adequate capacity for reasonable
growth. All cables should be positioned and secured to appropriate cable trays
|
| Disaster recovery | Fully tested recovery plans should be developed for all major data centres including
the use of stand-by sites and equipment
|
| Table E.3 Major data centres |
| Access | Secure perimeters, secure entrances, audit trail
|
| Access | Secure controlled entry, combination lock, swipe card, video camera (if business
critical and unattended)
|
| Temperature | Temperature control, 22° (± 5°), preferable
|
| Humidity control | Strict control: 50% (± 10%), preferable
|
| Air quality | Positive pressure, filtered intake low gaseous pollution (e.g. sulphur dioxide s 0.14
ppm), dust levels for particles > 1 micron, less than 5 x 106 particles/m3. Auto
shut-down on smoke or fire detection
|
| Power | PDU with three-phase supply to non-switched boxes, one per piece of equipment,
with appropriate rated circuit-breakers for each supply. Alternatively, approved
power distribution strips can be used. Balanced three-phase loadings. Room UPS to
ensure voltage supplied is within ± 5% of rating with minimal impulse, sags, surges
and over/under voltage conditions
|
| False floors | Antistatic, liftable floor tiles 600 x 600mm on pedestals, with alternate pedestals
screwed to the solid floor. Minimum of 600mm clearance to solid floor. Floor
loadings of up to 5kN/m2 with a recommended minimum of 3m between false
floor and ceiling
|
| Internal walls | From false floor to ceiling, fire-resistant, but with air flow above and below floor
level
|
| Fire detection/prevention | Generally fire detection but not suppression, although HSSD or VESDA mufti-level
alarm with auto FM200 (or alternative halon replacement) release on 'double-knock'
detection may be included if business-critical systems are contained
|
| Environmental detectors | For smoke, temperature, power, humidity, water and intruder with automated alarm
capability
|
| Lighting | Normal levels of ceiling lighting with emergency lighting on power failure
|
| Power safety | Clean earth should be provided on the PDU and for all equipment. With clearly
marked remote power-off buttons on each exit. Dirty power outlets, clearly
marked, should also be supplied
|
| Fire extinguishers | Sufficient electrical fire extinguishers with adequate signage and procedures
|
| Vibration | Vibrations should be minimal within the complete area
|
| Electromagnetic interference | Minimal interference should be present (1.5V/m ambient field strength)
|
| Installations | All equipment should be provided and installed by qualified suppliers and installers
to appropriate electrical and health and safety standards
|
| Network connections | The equipment space should be flood-wired with adequate capacity for reasonable
growth. All cables should be positioned and secured to appropriate cable trays
|
| Disaster recovery | Fully tested recovery plans should be developed for all regional data centres,
including the use of stand-by sites and equipment where appropriate
|
| Table E.4 Regional data centres and major equipment centres |
| Access | Secure perimeters, secure entrances, audit trail
|
| Access | Secure controlled entry, by combination lock, swipe card or lock and key. In some
cases equipment may be contained in open offices in locked racks or cabinets
|
| Temperature | Normal office environment, but if in closed/locked rooms adequate ventilation
should be provided
|
| Humidity control | Normal office environment
|
| Air quality | Normal office environment
|
| Power | Clean power supply with a UPS-supplied power to the complete rack
|
| False floors | Recommended minimum of 3m between floor and ceiling with all cables secured
in mufti-compartment trunking
|
| Internal walls | Wherever possible all walls should be fire-resistant
|
| Fire detection/prevention | Normal office smoke/fire detection systems, unless major concentrations of
equipment
|
| Environmental detectors | For smoke, power, intruder with audible alarm capability
|
| Lighting | Normal levels of ceiling lighting with emergency lighting on power failure
|
| Power safety | Clean earth should be provided for all equipment. With clearly marked power-off
buttons
|
| Fire extinguishers | Sufficient electrical fire extinguishers with adequate signage and procedures
|
| Vibration | Vibrations should be minimal within the complete area
|
| Electromagnetic interference | Minimal interference should be present (1.5V/m ambient field strength)
|
| Installations | All equipment should be provided and installed by qualified suppliers and installers
to appropriate electrical and health and safety standards
|
| Network connections | The equipment space should be flood-wired with adequate capacity for reasonable
growth. All cables should be positioned and secured to appropriate cable trays
|
| Disaster recovery | Fully tested recovery plans should be developed where appropriate
|
| Table E.5 Server or network equipment rooms |
| Access | Secure perimeters, secure entrances, audit trail
|
| Access | All offices should have the appropriate secure access depending on the business,
the information and the equipment contained within them
|
| Lighting, temperature, humidity | A normal clean, comfortable and tidy office environment, conforming to the
and air quality organization's health, safety and environmental requirements
|
| Power | Clean power supply for all computer equipment, with UPS facilities if appropriate
|
| False floors | Preferred if possible, but all cables should be contained within appropriate trunking
|
| Fire detection/prevention and extinguishers | Normal office smoke/fire detection systems and intruder alerting systems, unless
there are major concentrations of equipment. Sufficient fire extinguishers of the
appropriate type, with adequate signage and procedures
|
| Network connections | The office space should preferably be flood-wired with adequate capacity for
reasonable growth. All cables should be positioned and secured to appropriate
cable trays. All network equipment should be secured in secure cupboards or
cabinets
|
| Disaster recovery | Fully tested recovery plans should be developed where appropriate
|
| Table E.6 Office environments |