I: Example contents of a Statement of Requirement (SoR) and/or Invitation to Tender (ITT)
The following is an example of a minimum set of contents that should be included in an ITT or SOR:
- A description of the services, products and/or components required
- All relevant technical specifications, details and requirements
- An SLR where applicable
- Availability, reliability, maintainability and serviceability requirements
- Details of ownership of hardware, software, buildings, facilities, etc.
- Details of performance criteria to be met by the equipment and the supplier(s)
- Details of all standards to be complied with (internal,
external, national and international)
- Legal and regulatory requirements (industry, national,
EU and international)
- Details of quality criteria
- Contractual timescales, details and requirements, terms and conditions
- All commercial considerations: costs, charges, bonus and penalty payments and schedules
- Interfaces and contacts required
- Project management methods to be used
- Reporting, monitoring and reviewing procedures and criteria to be used during and after the
implementation
- Supplier requirements and conditions
- Sub-contractor requirements
- Details of any relevant terms and conditions
- Description of the supplier response requirements:
- Format
- Criteria
- Conditions
- Timescales
- Variances and omissions
- Customer responsibilities and requirements
- Details of planned and possible growth
- Procedures for handling changes
- Details of the contents and structure of the responses
required.
