General ITIL Version 3 Material
ITIL General Material
|
The majority of pictures and diagrams will be in JPEG format and have usually been obtained using a Google image search. Thumbnails of the images will be displayed along with a brief descriptions and it's source location (if known).
|
![[To top of Page]](../../images/up.gif)
Dialogue & Discussions
ITSM Videos
|
The referenced Videos will play in a sized video window at one of three defined resolutions - 720 x 480, 432 x 240 or 320 x 240. The web player for presentation is public domain - flowpayer. The format may be either flash video (flv) or Apple QuickTime format (MP4).
|
| Format/Resolution | Description
| | |
|
Powerpoint Presentations
|
The Powerpoint presentations may be played using the MS Powerpoint Viewer available from Microsoft. My presentation material is developed using a widescreen format (720 x 480). Material cleaned from the web may be in any format.
|
| Size/Resolution | Description
| | 10 Mb, 640 x 489 | ITSM Frameworks including ITIL (vs 2), CobIT and CMMI
|
|